RETURNS

We do not accept returns on any items.

REFUNDS

You will receive an email notification regarding the approval or rejection of your refund request.

If approved, your refund will be processed and automatically applied to your credit card or original method of payment within 5-7 business days.

LATE OR MISSING REFUNDS

If you haven't received a refund yet, first check your bank account again.

You may then want to contact your credit card company, as it may take some time before your refund is officially posted (up to 30 days in some cases). There is often a processing time before a refund is posted to your bank account as well.

EXCHANGES

We do not offer exchanges for items.

CONTACT INFORMATION

Questions about the Refund Policy should be sent to us at support@aitrex.com.