WHAT INFORMATION WE COLLECT

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you provide, such as your name, mobile number, email address, delivery address, etc...

Email marketing (if applicable): We may send you emails about our website, new products, and other updates with your permission.

SMS marketing (if applicable): We may send you SMS messages about our website, new products, and other updates with your permission.

When you visit our website, we may collect certain information about your device, including your IP address, browser type, operating system, and device identifiers. We use this information to analyze website traffic, diagnose technical issues, and improve our services.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@aitrex.com.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

PAYMENT

We do not store your card data on our servers. The payment data is encrypted to the Payment Card Industry Data Security Standard (PCI-DSS) compliant payment gateway partner when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. With your consent, we may store card tokens which can be used for future payments.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our website and our payment gateway providers.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms & Conditions.

When you click on links on our store, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES

We use cookies to maintain your user session. It is not used to personally identify you on other websites.

LOCATION SERVICES

We use your current location to ensure proper delivery of your orders.

AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

CHANGES TO PRIVACY POLICY

You can review the most current version of the Privacy Policy at any time in this page.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or require more information about the Privacy Policy, contact us at support@aitrex.com.